Our training is designed to build resilience in your team through practical and/or theory-based training programs that ensure you and your team are ready to implement your plans should a crisis occur.

An inadequate or ineffective response to a crisis can compound or exacerbate an already inherently difficult and stressful situation, with potentially disastrous long-term effects on an organisation’s reputation, brand, and standing in the eyes of employees, customers, partners, shareholders, and industry peers.

An important realisation in today’s political and corporate environment is that top managers can face serious personal liabilities, as well as career damaging consequences for ineffectual management or making unjustifiable decisions during a crisis.  

Decisive Crisis Management training aims to provide contemporary professional development to those who have delegations under an organisation’s crisis management arrangements, with a consistent level of knowledge, skill and preparedness. 

Our workshop training is based on best-practice principles, enhanced with real-life lessons from our practical experience in crisis and emergency management. These workshops cover crisis and incident management principles, concepts, techniques and tools that focus on an effective response and recovery from a crisis. 

Participants in our courses gain skills and understanding in: 

• Establishing control of a crisis as soon as possible 

• Developing effective internal and external communication strategies 

• Identification of clear roles and responsibilities 

• Gaining and maintaining situational awareness

• Advantages in clear and decisive decision-making  

• Challenges of leading teams in stressful situations 

• The importance of good record keeping outlining past decisions and actions 

• The value of After Action Reviews to acknowledge what worked well, how those successes could be repeated, and what could be improved to prevent the crisis from occurring again